Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping timeframe for electronic components?
We offer expedited shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do all products come with a manufacturer warranty?
Yes, every device sold on Machines includes a minimum 12-month manufacturer warranty covering hardware defects. Extended protection plans are also available at checkout.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. If the item is opened, it must be returned with all original packaging and accessories. A small restocking fee may apply to non-defective opened items.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal to monitor your delivery's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and secure financing options like Klarna and Affirm for higher-priced machinery.
Are your products brand new or refurbished?
By default, all products listed are brand new. Any certified refurbished items will be clearly labeled in the product title and description with a specific grade of condition.